Legal Documents

MCGames' Privacy Policy — Your Data Is Safe with Us

MCGames takes your personal privacy seriously. This policy details what data we collect, why we collect it, and how we keep it secure.

Last updated: January 1, 2026 Reading time: approximately 8 minutes Language: English
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Your Data Is Never Sold to Third Parties
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How MCGames Protects Your Privacy

Steps We've Taken to Protect Your Information

Encrypted Data Storage

All your personal and financial information is stored on secured servers protected by 256-bit AES encryption. No third party can access this data.

Your Data Is Never Sold

MCGames never sells your personal data to advertisers or third parties. Your information is used solely for the purpose of operating our services.

You're in control

You have the right to view, correct, or request deletion of your personal data at any time. Simply contact our support team and we'll take care of it.

Two-Factor Authentication

You can enable Two-Factor Authentication (2FA) on your account for an extra layer of security, protecting against unauthorised access.

Limited Data Collection

MCGames only collects information necessary to provide its services. No unnecessary data is requested or stored.

Marketing opt-out

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time — no hassle.

Privacy Policy Details

Note to the Reader: This Privacy Policy applies to all members and users of the MCGames platform. By using MCGames, you are deemed to have agreed to this policy.

1

Introduction & Our Commitment

MCGames is a trusted online gaming platform that has earned the confidence of millions of members across Bangladesh. We believe that a great gaming experience takes more than good games and bonuses — the security of your personal information matters just as much.

In this Privacy Policy, we clearly outline what data MCGames collects, how it is used, where it is stored, and how it is kept secure. We want you to enjoy MCGames with complete peace of mind — no worries about your information.

MCGames adheres to the highest international data protection standards and conducts regular security audits. You will be notified of any changes to our Privacy Policy.

2

Information mcgames collects

MCGames only collects data that is necessary to operate its services. The table below shows what types of data are collected and how.

Data Type Example How We Collect Information
Identity Information Name, date of birth, national ID number Registration form, KYC verification
Contact Information Mobile number, email address Registration Form
Financial Information Payment methods, transaction history During Deposits & Withdrawals
Device & Browsing Information IP address, browser type, device model Automatically (Cookies)
Gaming Behavior Betting history, favorite games, login time While Using the Platform

Card numbers and passwords are never stored on MCGames servers. Payment information is processed directly through a secure payment gateway.

3

How We Use Your Information

MCGames collects your data because it is essential for delivering our services properly. We never use your information for unnecessary purposes.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: To process deposits and complete withdrawals.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service improvement: To enhance your experience on the platform.
  • Legal obligation: Where required to comply with applicable laws and regulations.
  • Customer support: For complaints or issues that need to be resolved.
  • Promotional Communications: To send you offers and updates, only with your consent.
  • Responsible Gaming: To monitor gaming behaviour and identify potential problems early.
4

Data Storage & Security

MCGames uses industry-leading technology to protect your data. Our security infrastructure is regularly updated and audited.

  • All data is transmitted using 256-bit SSL/TLS encryption.
  • Data stored on our servers is protected with AES-256 encryption.
  • Firewall and intrusion detection systems stay active 24/7.
  • Regular Security Audits are conducted.
  • Restricted staff access to data — limited to those who need it.
  • Even after account closure, certain data may be retained for a specified period to meet legal requirements.

While mcgames provides technical security measures, it is equally important that you keep your password confidential and never share it with anyone.

5

Sharing Information with Third Parties

MCGames does not sell your data to third parties. However, in certain limited circumstances, specific information may be shared with designated parties.

  • Payment Providers: Information required to process transactions (bKash, Nagad, etc.).
  • KYC Verification Services: Authorized institutions for identity verification.
  • Law Enforcement: By court order or government directive.
  • Fraud Prevention Services: With industry partners to ensure security.

All third parties are bound by strict confidentiality agreements with MCGames and are not permitted to use your information beyond what MCGames authorises.

6

Cookies & Tracking Technologies

MCGames uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly.

  • Essential cookies: To keep you logged in — the site cannot function without these.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand how the site is used — fully anonymized.

If you use the mcgames app, your device's cookie policy also applies. You can manage cookies through your browser settings, though some features may not work as expected.

7

Your Rights

MCGames respects your data rights. You may exercise any of the following rights at any time.

  • Right to Access: You may request to know what information MCGames holds about you.
  • Right to rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data after account closure under certain conditions.
  • Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
  • Marketing Opt-Out: Right to opt out of promotional communications.

To exercise these rights support@mcgames.wsSend us an email at.

8

Children's privacy

MCGames strictly prohibits anyone under the age of 18 from using the platform. If an underage user registers, their account and all associated data will be deleted immediately.

  • Date of birth is verified at the time of registration.
  • KYC documents may be requested to verify age in cases of suspicion.
  • When parents report an underage account, immediate action is taken.
9

Changes to the Privacy Policy

MCGames may update this Privacy Policy as needed. For significant changes, you will be notified in advance via your registered email or a platform notification.

Continued use of MCGames after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.

10

Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

Email Support

For any privacy-related requests: support@mcgames.ws
Responses are typically provided within 24–48 hours.

Questions About Privacy & Account Security

Log in to your MCGames account and go to Profile Settings. Look for the "Security" option — there you'll find the option to enable Two-Factor Authentication. 2FA typically works by sending an OTP to your mobile number. Once enabled, every time you log in from a new device, you'll need to enter an additional code sent to your phone. With 2FA active, even if someone knows your password, they won't be able to access your account. If you run into any issues, please contact Support.

Log in to MCGames and go to the "Responsible Gaming" section in your account settings. There you can set separate daily, weekly, and monthly deposit limits. You can also configure loss limits, wagering limits, and session time limits. Limits take effect immediately once set; increasing them requires a 24–72 hour cooling-off period to prevent impulsive overspending. For more details, please visit our Responsible Gaming Page View.

Your data is secure — join with complete peace of mind

Your privacy is our top priority at MCGames. Register now and enjoy gaming in a fully secure environment.

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